Terms of Use and Privacy Policy

Welcome to BrendenKelleyLaw.com (the “Website”). This Website is operated by The Law Offices of Brenden P. Kelley, DBA Brenden Kelley Law, an Ohio limited liability company (sometimes referred to as “we,” “us,” or “our”). These Terms of Use and Privacy Policy (collectively, the “Terms”) apply to your use of the Website and any related services, including any online consultations or communications (collectively, the “Services”).

By accessing or using the Website, you acknowledge that you have read and agree to be bound by these Terms. If you do not agree, you must immediately discontinue use of the Website.

1. Definitions

“You” / “Your”: The individual using the Website. If you are using the Website on behalf of a business entity, “you” includes both you as an individual and the business entity you represent.
“We” / “Us” / “Our”: The Law Offices of Brenden P. Kelley, DBA Brenden Kelley Law, an Ohio limited liability company.

2. Use of the Website

2.1 Provision of the Website

We will use reasonable efforts to keep the Website operational. However, we may modify, change, suspend, or discontinue parts (or all) of the Website at any time without notice or liability to you. We are not liable for any downtime or interruptions that may occur.

2.2 Prohibited Uses

You agree not to:

Engage in any activity that is illegal, fraudulent, or infringes on the rights of others.
Use bots, scrapers, harvesters, or other automated systems to access or interfere with the Website.
Use the Website if you are under 13 years old, if we have restricted or terminated your use of the Website, or if doing so would violate a contract or legal obligation.

2.3 Website Content & Legal Disclaimer

The content on the Website is general in nature and does not constitute legal advice. Nothing on this Website should be relied upon for legal decisions without first consulting an attorney regarding your specific circumstances.

2.4 Use of AI & Recording Technologies

During consultations, we may use artificial intelligence tools and/or audio/video recording to better understand your legal inquiries and improve service quality. Recordings are treated with confidentiality and are normally deleted within 14 days, unless retention is deemed necessary for legal or case-specific reasons.

2.5 No Attorney-Client Relationship

Your use of this Website does not create an attorney-client relationship with Brenden Kelley Law. Contacting us via the Website or any means referenced on the Website similarly does not establish an attorney-client relationship. Accessing or using our client portal (including MyCase), or making or attempting to make payments online (including through LawPay), also does not create an attorney-client relationship. An attorney-client relationship is formed only when we enter into a specific, written fee agreement with you.

2.6 No Guarantee of Representation

Scheduling or participating in a consultation with Brenden Kelley Law does not guarantee that we will represent you or take your case. An attorney-client relationship is formed only when we enter into a specific, written agreement with you for legal representation.

2.7 Third-Party Sites

The Website may contain links to third-party websites. Such links are provided for convenience only, and we are not responsible for the content, privacy policies, or practices of those external sites. Your use of those sites is at your own risk.

2.8 Text Message (SMS) Terms

By providing your mobile number and opting in, you agree that Brenden Kelley Law may send you text messages related to your inquiry or our Services, which may include conversational and informational messages such as appointment reminders, scheduling messages, requests for information/documents, and billing-related notices. Messaging frequency may vary. Message and data rates may apply.

We do not send promotional marketing text messages unless we specifically ask for—and you provide—separate consent for promotional messaging.

Opt-out. You may opt out at any time by replying STOP (and you may also use END, CANCEL, UNSUBSCRIBE, or QUIT). For help, reply HELP. After you opt out, you may receive one final message confirming your opt-out.

Your consent to receive text messages is not required to browse our Website. Where applicable, we will obtain your express consent before sending texts. We maintain records of opt-ins and opt-outs as needed for compliance.

No mobile opt-in or text message consent will be shared with third parties or affiliates.
Service providers. We may share your mobile number with service providers who help us send text messages (for example, our phone/SMS platform), but only to provide that service to us and not for their own marketing purposes.

Privacy Policy. Visit https://www.brendenkelleylaw.com/terms-of-use-and-privacy-policy to see our Privacy Policy and additional terms related to text messages.

2.9 Client Portal (MyCase)

We may provide access to a secure client portal through MyCase (the “Client Portal”) for document sharing, messaging, billing information, and related functions. Use of the Client Portal may be subject to MyCase’s applicable terms and policies.
Access to the Client Portal does not create an attorney-client relationship and does not guarantee that we will represent you. Representation begins only with a signed written fee agreement.

2.10 Online Payments (LawPay)

We may allow you to pay invoices or make other payments online through LawPay, a third-party payment processor. Payment processing may be subject to LawPay’s applicable terms and privacy practices.
Using LawPay or submitting payment information does not create an attorney-client relationship. Representation begins only with a signed written fee agreement.

2.11 Unsolicited Information, Confidentiality, and Conflicts

Do not send confidential, privileged, highly sensitive, or time-critical information through the Website, contact forms, chat features, or email links on this Website. Until we have completed a conflicts check and agreed in writing to represent you, any information you send may not be treated as confidential or privileged, and will not prevent us from representing another person or entity with interests adverse to yours.

2.12 Attorney Advertising; No Guarantee of Outcomes

This Website and its contents may be considered attorney advertising under the rules of certain jurisdictions. Prior results do not guarantee a similar outcome.

3. Intellectual Property

3.1 Ownership

The Website—including its design, software, code, text, graphics, and other content—is owned by us or our licensors and may be protected by copyright, trademark, trade secret, patent, or other intellectual property laws.

3.2 Limited License

Your use of the Website does not grant you any intellectual property rights. You may only use the Website for its intended purposes, as outlined in these Terms.

4. Amendments

We reserve the right to amend these Terms at any time by posting revised terms on the Website. Your continued use of the Website after such changes are posted constitutes your acceptance of the amended Terms.

5. Office Locations & Meeting Arrangements

Brenden Kelley Law utilizes virtual office spaces. We do not regularly work from physical offices at these virtual locations. Most work is conducted from our physical office in Cleveland, Ohio, located at: 815 Superior Ave, Suite 815, Cleveland, Ohio 44114.

Meetings are available by appointment only. We can arrange in-person meetings at our Cleveland office or via available technology. The virtual offices in Columbus, Ohio, Cincinnati, Ohio, and Pittsburgh, Pennsylvania provide access to office spaces and conference rooms as needed.

6. Privacy Policy

6.1 Scope

This Privacy Policy applies to all use of our Website and any related goods or services (collectively, the “Services”). By using our Services, you consent to this Privacy Policy.

6.2 Information We Collect

6.2.1 Anonymous Data

We may collect information that does not identify you personally (“Anonymous Data”). This can include aggregated statistics, analytics data, or technical information about how the Website is used.

6.2.2 Personal Data

We may collect personal information you provide, such as:

Basic Information: Name, business name, address, email address, phone number, photos, videos, etc.
Payment Information: Credit/debit card numbers, bank account information, etc., as needed to process payments.
Information Collected Automatically: IP address, operating system, browser ID, browsing activity, timestamps, and similar usage data. This may include cookies, web beacons, and related technologies stored on your device.

We may also use analytics tools (including Google Analytics) that collect and process data through cookies and similar technologies to help us understand Website usage and improve the Website.

6.2.3 Sensitive Personal Data

Please do not provide us with sensitive personal data (e.g., racial/ethnic origin, political opinions, religious beliefs, health data) unless it is directly relevant to your legal matters. If you choose to provide such information, you acknowledge that you do so voluntarily.

6.3 How We Use Your Information

6.3.1 Anonymous Data

We may use and share Anonymous Data for any purpose allowed by applicable law, without further notice or compensation to you.

6.3.2 Personal Data

We will not sell your Personal Data. We will not share your Personal Data except as described in this Privacy Policy. We may use your Personal Data for:

Provision & Customization of Services: Delivering the Services and improving your user experience.
Advertising: Showing relevant promotions or ads.
Communications: Sending you updates, marketing communications, or responding to inquiries.
Payments: Processing payments for our Services (including through service providers such as LawPay, as applicable).
Client Portal / Practice Technology: Providing and administering a client portal and related functions (including through service providers such as MyCase, as applicable).
Sharing with Affiliates & Third Parties: Working with trusted third parties (e.g., payment processors and technology service providers) to deliver the Services or meet legal obligations.
Retention: Storing your Personal Data for as long as needed to fulfill the purposes outlined above or as required by law.
As Outlined in Our Terms: Using and sharing your Personal Data in ways described elsewhere in these Terms.

6.3.3 Consultations & Recordings

We may use AI and recording technologies to enhance the quality of our legal consultations. Recordings are kept confidential and generally deleted within 14 days, unless extended retention is necessary for legal or case-related reasons.

6.4 Improvements to the Services

If you share ideas or suggestions about improving our Services, we may use them without compensating or notifying you.

6.5 Compliance with Legal Process

We may share Personal Data to:

Comply with court orders, subpoenas, or other lawful requests.
Respond to public authorities for national security or law enforcement.
Protect our rights or defend against legal claims.
Consult with attorneys, accountants, or other professional advisers.
Investigate or prevent illegal actions or violations of these Terms.

6.6 Aggregated Data

We may aggregate your Personal Data with other data to convert it into Anonymous Data, which we can then use or share for any lawful purpose.

6.7 Your Choices

6.7.1 Cookies & Tracking

You can configure your device or browser settings to refuse some or all cookies, though this may affect certain Website features.

6.7.2 Opt-Out & Data Deletion

If you wish to opt out of certain communications or request data deletion, please contact us. We will comply with such requests to the extent feasible and required by law.

6.8 Text Messaging (SMS)

If you provide your mobile phone number to us (for example, through our website, intake process, or during a consultation), you may opt in to receive text messages from Brenden Kelley Law. Text messages may include, for example, conversational messages, informational messages, appointment confirmations/reminders, scheduling-related messages, requests for documents or information, billing/payment-related messages, and other messages related to your inquiry or our Services. Messaging frequency may vary. Message and data rates may apply.

Opt-in / Consent. We will obtain your consent where required before sending text messages. Consent must be provided by you, and may be obtained through a website form, by you texting us first, or through other lawful methods.

No sharing of mobile opt-in information. No mobile opt-in or text message consent will be shared with third parties or affiliates.
Service providers. We may share your mobile number with service providers who help us send text messages, but only to provide that service to us and not for their own marketing purposes.

Confidentiality notice for texting. Text messaging is not always a secure method of communication. Please do not send highly sensitive or time-critical information by text. (If you do, you understand there is some risk that third parties may access or view those messages.)

7. Security

We use reasonable measures to protect the confidentiality, integrity, and availability of your information. However, we cannot guarantee absolute security due to inherent risks associated with the Internet. You are responsible for maintaining the security of any login credentials you use with our Website.

8. GDPR & International Users

We do not practice law outside of the United States. Our Services are primarily intended for individuals and businesses within the U.S. If you are located outside the U.S., please refrain from submitting personal or sensitive data to us through the Website.

9. Amendments to this Privacy Policy

We may amend this Privacy Policy at any time by posting revised terms on the Website. Your continued use of the Services after such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact

If you have questions about these Terms, need further assistance, or wish to request or update your information, please reach out using the contact information provided on our Contact page.

Thank you for using BrendenKelleyLaw.com. We value your trust and strive to ensure both transparency and security.

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